Billing & SubscriptionChange MembershipIndividual

Upgrading or Downgrading Your Individual Membership

To upgrade or downgrade your membership level, follow these steps:

  1. Go to the membership levels page by either loading this url or clicking “Hi, ***” button at the top right side of the navigation bar and clicking the GREEN button.

navigation

  1. In the membership page, choose the level you want to upgrade or change to.

Membership Level

  1. In the checkout page, enter required information and click “Submit and Check Out” button.

Checkout

  1. You will be redirected to the Stripe checkout page where you can reenter your billing information. If you have already been a paying customer, you might not need to enter your billing information again.

Portal

  1. After successfully completing the checkout process, you will be redirected to your Frontier account page.

Portal

Note: Please be aware that any membership level change will result in prorated charges.